The h55.io website and all associated services ("h55 Platform") constitutes your agreement to all terms and conditions outlined below. These terms form a legally binding agreement between h55 and the user.
H55 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes have been published will be considered acceptance of the updated terms. We recommend revisiting this page periodically.
Important: These terms and conditions are governed by the laws and regulations of Bangladesh. h55 is committed to upholding the legal rights of its users.
If you do not agree with any part of these terms, please refrain from using h55 and contact support to close your account.
You are required to provide accurate and complete information when registering at h55. If an account is created using false or incomplete information, h55 may cancel that account at any time and withhold the associated balance.
- Each individual is allowed only One Account Only Approved.
- The same mobile number, email address, or payment method cannot be linked to more than one account.
- You are solely responsible for keeping your account login credentials (password) confidential.
- Allowing anyone else to access or use your account is strictly prohibited.
- If you notice any suspicious activity on your account, contact h55 support immediately.
Warning: Opening an account using another person's identity or personal details is strictly prohibited. h55 reserves the right to take legal action in such cases.
To register and place bets on h55, users must be at least 18 years old years of age. Account registration and betting by minors is strictly prohibited.
H55 may request a national ID or birth certificate at any time for age verification purposes. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.
- If an underage account is identified, all winnings will be forfeited.
- It is the responsibility of parents and guardians to prevent underage members of their household from accessing h55.
Deposits at h55 can be made via bKash, Nagad, and Rocket. The minimum deposit is ৳100 for bKash and Nagad, and ৳200 for Rocket. The maximum single deposit is ৳50,000.
- Deposits are completely free — no processing fees apply.
- Deposits must be made only from a mobile banking account registered in your own name.
- Funds sent from third-party accounts will not be accepted and will be returned.
- Successful deposits are typically credited to your balance instantly.
Keep in mind: If your mobile banking provider deducts funds due to a failed deposit, h55 is not responsible. Please contact your payment provider directly in such cases.
A sufficient withdrawable balance must be available in your account to process a withdrawal. Winnings derived from bonuses must meet the applicable wagering requirements before they can be withdrawn.
- Minimum withdrawal is ৳300 for bKash and Nagad, and ৳500 for Rocket.
- Maximum daily withdrawal limits: ৳50,000 via bKash, ৳40,000 via Nagad, and ৳25,000 via Rocket.
- KYC (identity verification) may be required for large withdrawal amounts.
- Regular members may make up to 3 withdrawals per day.
- H55 may place a hold on withdrawals and conduct an investigation if a transaction is deemed suspicious.
Warning: Withdrawals are sent only to the mobile number registered in your name. Requests to send funds to a different number will not be accepted.
H55 offers various bonuses and promotional offers from time to time. Each bonus has its own terms and conditions, which are clearly stated on the relevant offer page.
- The wagering requirement for the welcome bonus is typically 10 to 20 times the bonus amount.
- Any unused bonus will be automatically forfeited once it expires.
- Using the same bonus more than once is strictly prohibited.
- Bonus funds cannot be withdrawn directly — they may only be used for betting.
- H55 reserves the right to modify, suspend, or cancel any bonus at any time.
If anyone attempts to collect bonuses by using multiple accounts or exploiting the system, h55 reserves the right to void all bonuses and related winnings and permanently close the account.
All bets at h55 are accepted and settled in accordance with the platform's established betting rules. It is your responsibility to fully understand the rules of the relevant sport before placing a bet.
- Once a bet is confirmed, it cannot be changed or cancelled (except where the cash-out feature applies).
- If a match is cancelled before the scheduled time, the bet will be voided and the stake refunded.
- If a leg of an accumulator is voided, it is removed and the remaining odds are recalculated accordingly.
- Bets placed during live betting may be voided at h55's discretion if a technical error occurs.
- In the event of a disputed result, the decision of the official governing authority will be considered final.
DLS Method: For rain-affected cricket matches where the result is determined by the DLS method, that result will serve as the basis for settling bets.
The following activities are strictly prohibited on the h55 platform. If any such activity is detected, the account will be immediately closed and all related funds will be forfeited.
- Creating or operating multiple accounts.
- Placing bets using bots or automated software.
- Placing bets using match-fixing arrangements or insider information.
- Artificially exploiting the bonus system for unfair advantage.
- Unauthorized access to h55's systems through hacking, phishing, or any other means.
- Using the h55 Platform for money laundering purposes.
Legal Action: If fraudulent or cybercriminal activity is detected, h55 reserves the right to notify the relevant legal authorities.
H55 may suspend or permanently close any account at any time without prior notice, particularly in cases of terms violation.
- H55 reserves the right to forfeit any remaining balance in accounts closed due to a terms violation.
- To close your account without any rule violations, please contact support.
- Users are given the opportunity to withdraw any withdrawable balance before closure (provided no violations have occurred).
- Once an account is closed, a new account cannot be opened using the same details.
You can close your account at any time by contacting h55 support via email or live chat.
H55 collects your personal information solely for the purposes of providing services, verifying identity, and ensuring security. Your information is never sold or rented to any third party.
- All data is secured with 256-bit SSL encryption.
- The h55 website uses cookies — you can manage your cookie preferences through your browser settings.
- H55 may be required to disclose information when legally obligated or directed by the relevant authorities.
- For more information, visit our Privacy Policy Read.
H55 believes betting is a form of entertainment, not a source of income. The well-being and mental health of our users is our top priority.
- Each account has the option to set a deposit limit.
- You can use the self-exclusion feature to take a break from the platform for a specified period.
- H55's support team is specially trained to assist users who may be experiencing gambling-related difficulties.
- If you notice signs of betting addiction, please seek advice from a professional.
To learn more about responsible gaming, visit our Responsible Gaming View page.
H55 is committed to delivering the highest quality of service at all times. However, temporary disruptions may occur due to internet connectivity issues, server problems, or third-party service failures.
- H55 may void any bets placed at odds that were incorrectly displayed due to a technical error.
- H55 is not liable for any losses resulting from server downtime.
- H55 is not liable for bets that fail due to mobile internet disconnection.
If you are affected by a technical issue, contact h55 support as soon as possible. Submit your complaint with supporting evidence and h55 will investigate the matter.
H55 may partially or fully update these terms and conditions at any time. Any changes will be reflected by an updated date on this page, and users will be notified of significant changes via email or SMS.
- Continued use of the platform after any changes will be taken as acceptance of the updated terms.
- If you object to any changes, you may request account closure through support.
Note: Review this page once a month to stay up to date with the latest terms and conditions.
If you have any questions, concerns, or complaints regarding these terms, please contact h55's customer support team.
- Email: support@h55.io
- Live Chat: Directly from your dashboard, available 24/7
- Average response time: 3 minutes via live chat, 24 hours via email
After a complaint is submitted, h55 will provide an initial response within 5 business days. Complex matters will be resolved within a maximum of 14 business days.
For quick assistance: For the fastest resolution, please include your registered mobile number and the relevant transaction reference number with your complaint.